Your customers or employees scan a QR code or can access the survey through the WIFI! A short real-time survey appears immediately on their mobile phones!
Your customers or employees respond to a short question about their satisfaction level and can leave a constructive comment about their experience.
You can contact them to resolve any issues reported or thank them for their feedback!
“Capture anonymous and ongoing feedback from your team to uncover pain points and get instantly a pulse of your employee engagement level. Develop action plans to address their concerns and follow-up. Improve the service culture of your company".
“Understand how your visitors and shoppers feel by measuring their experiences in your store! Assess your shop staff’s satisfaction, identify all areas to improve and take actions with your team”.
“Gauge in real-time how your customers feel after their checks-in. Reach unhappy customers before they check-out and prevent them to write bad reviews on internet. Identify quickly problems areas, and take service recovery steps”.